Free Delivery to UK Mainland* on Orders Over £100
*Excluding Scottish Highlands
Delivery Information
Tuff Sportswear Leisurewear products. Our standard lead time is a Minimum of 2 weeks, this is from the date of Payment or final artwork sign off, whichever is the latest.
All, of our Bespoke products are fully bespoke to your requirements. They are made to order. Our standard lead time is a minimum of 6 weeks. This is from the date of payment or final artwork sign off, whichever is the latest.
We will advise you once your order has arrived and is ready for collection. If you are having your delivered, you will receive tracking info from our courier.
By approving any artwork supplied to Tuff Sportswear, you will be, in agreement, that all the colours, logo’s, design, and spellings are correct. Once you have approved the artwork your order will then be prepared for production. At this stage, no more amendments can be made your order. Please note that once the order has gone into production, you will be unable to cancel it.
All artwork is supplied as a guide, and whilst we will try our very best, it is not always possible to replicate exact on a finished garment.
If we deem that the electronic version of any logo supplied is unusable, then you will be required to produce a vector file. If you are unable to supply a vector file, we can offer to recreate your logos at a cost of £10 per logo (plus vat). This may lead to a delay in the processing of the order.
Please be aware that colours will look different on different devices. When you are ordering please ensure you discuss the colour ranges at the point of order, any problems you have with the logos, please highlight this during the artwork process. Once in production, we will be unable to change them.
As the products you are ordering are bespoke, you will be unable to return these to us.
International Shipping
Please be aware that for international orders, we do not collect any tax at the point of sale. Therefore, you will be expected to pay any applicable local taxes and customs duties on import of the goods to the destination country - full details of which can be found by contacting your local customs authority.
**PLEASE BE AWARE THAT THIS INCLUDES EUROPEAN UNION DESTINATIONS (INC. REPUBLIC OF IRELAND) FOLLOWING THE UNITED KINGDOM'S DEPARTURE FROM THE EU**
Any items which are fully personalised will not be eligible for a refund if returned to us due to unpaid customs duties.
| Europe (5-7 working days*) | |
| £24.99 | Austria |
| France | |
| Germany | |
| Ireland | |
| Italy | |
| Netherlands | |
| Poland | |
| Spain | |
*not including production time of the item - details available on the product page.
| Rest of World (7-10 working days*) | |
| £44.99 | Australia |
| Canada | |
| USA | |
*not including production time of the item - details available on the product page.
- All delivery timescales are estimates but rest assured we will do everything possible to deliver your order as quickly as possible.
- Delivery timescales do not include production time for the item. Full details available on the product page.
- Your items will be delivered by a top rated courier, most likely DPD, on a fully insured, premium delivery service.
- All delivery prices are based on a MAXIMUM of 5kg and dimensions of 40cm X 30cm X 20cm - if your consignment does not fit within these parameters we reserve the right to contact you for extra payment.
- All prices quoted are GBP
- All shipping rates are to cover the cost of shipping the goods to the customer and DO NOT INCLUDE ANY CUSTOMS OR IMPORT DUTIES that may be due in the customer's delivery country. Payment of these will be the responsibility of the customer.
- For international shipping rates outside of these countries or for larger deliveries within these countries please contact us on (+44)113 288 7713 or email sports@tuffshop.co.uk